Case Manager

686

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists such as Technical Specialists and Team Leaders to support employees in their career growth.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • liaise with injured workers and employers
  • provide empathetic customer focused service
  • work within legislation and compliance guidelines
  • conduct claims reviews and case conferences

Nice-to-have

  • previous experience in medical or corporate field
  • specialising in customer service
  • willingness to go above and beyond
  • ability to multitask and shift priorities
  • thrives on working in a team environment

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate field
  • High attention to detail and organisational skills
  • Proactive and self-motivated mindset

Work Rights

Not specified

Tailored Resume

Cover Letter