Base: $18.25ph - $18.00ph; bonus/equity: not speci...
On-site
Answering customer phone calls
Booking ride requests
Canceling ride requests
Transit Team, Inc. is seeking a Customer Service Representative to join their Minneapolis-based operations, focusing on providing exceptional paratransit services for certified Metro Mobility riders. The role involves handling customer inquiries, booking rides, and ensuring effective communication about services and policies
Job Summary
As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients.
Daily job duties include: answering customer phone calls, booking ride requests for customers, canceling rides requests, providing ride ETA data, making outgoing calls to customers informing customers of their next day’s ride times and explaining the policies regarding Metro Mobility system and service.
We Offer: Paid Training, Paid Holidays, 2 Weeks of PTO, Medical, Dental, Vision, and Life Insurance, 401K with up to a 4% company match, Employee Assistance Programs, And More!
Matching Summary
Match Score: 85
Transit Team, Inc. is seeking a Customer Service Representative to join their Minneapolis-based operations, focusing on providing exceptional paratransit services for certified Metro Mobility riders. The role involves handling customer inquiries, booking rides, and ensuring effective communication about services and policies.
Salary
Base: $18.25/hour - $18.00/hour; Bonus/Equity: Not specified; Benefits: Paid Training, Paid Holidays, 2 Weeks of PTO, Medical, Dental, Vision, and Life Insurance, 401K with up to a 4% company match, Employee Assistance Programs