The role focuses on creating a single visual point of contact for Cognizant employees and acting as the primary interface between internal operations and clients
Job Summary
The role focuses on creating a single visual point of contact for Cognizant employees and acting as the primary interface between internal operations and clients.
You will provide a highly efficient and proactive service, ensuring reception services reflect JLL and Cognizant values and set the tone for all visitors and staff.
The position involves managing hospitality services, supporting third-party vendors, and maintaining high standards of tidiness, security, and customer satisfaction.
Matching Summary
The role focuses on creating a single visual point of contact for Cognizant employees and acting as the primary interface between internal operations and clients.
Skills & Requirements
Must-have
Customer service excellence
Visitor registration and management
Reception and hospitality leadership
Conference room booking management
Collaboration with security and FM teams
Third-party vendor coordination
Audio-Visual equipment support
Nice-to-have
Team player with attention to detail
Proactive communication skills
Promoting company core values
Training and supporting receptionists
Health and safety awareness
Key Requirements
Experience in customer service
Ability to manage reception and hospitality operations
Knowledge of health and safety policies
Experience with visitor and access control management
Proficiency in coordinating with multiple stakeholders