Bilingual French Merchant Solutions Client Retention Specialist
TD
Toronto, Ontario, Canada
Base: $52,700 - $74,400 cad; bonus/equity: not spe...
Bilingual french communication
Customer facing support experience
Knowledge of merchant solutions products
As part of the TD Merchant Solutions Client Relations outbound team you will play one of the most important roles in supporting our customers
Job Summary
As part of the TD Merchant Solutions Client Relations outbound team you will play one of the most important roles in supporting our customers.
Join our TD Merchant Solutions Client Relations team and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Our Total Rewards package includes base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Matching Summary
As part of the TD Merchant Solutions Client Relations outbound team you will play one of the most important roles in supporting our customers.
Salary
Base: $52,700 - $74,400 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts
Skills & Requirements
Must-have
Bilingual French communication
Customer facing support experience
Knowledge of Merchant Solutions products
Inbound and outbound call handling
Problem solving and escalation
Organizational and time management skills
Nice-to-have
Passionate and engaging customer service
Team collaboration and support
Ability to thrive in dynamic environment
Self-starter with planning skills
Key Requirements
Bilingual French required
Experience with Merchant Solutions pricing and systems