Desktop Support Engineer (North East / Office hour)
ALPSOFT TECHNOLOGIES PTE. LTD.
Singapore
Not specified (assumed on-site support based on job responsibilities)
Microsoft windows desktop support
Lan/wan network troubleshooting
Hardware installation and repair
ALPSOFT TECHNOLOGIES PTE. LTD. is seeking a Desktop Support Engineer to provide on-site technical support, including installation, repair, and maintenance of desktop solutions. The ideal candidate should possess at least one year of experience in a technical service role and a relevant degree or diploma in Engineering or IT
Job Summary
The role involves providing comprehensive desktop support at customer sites including installation, repair, and maintenance of hardware and software solutions.
Candidates will be responsible for first-level troubleshooting of network connectivity in LAN/WAN environments and ensuring all equipment updates are applied correctly.
The position requires tracking hardware and software inventory while assisting with user movements and office relocations to maintain operational efficiency.
Matching Summary
Match Score: 75
ALPSOFT TECHNOLOGIES PTE. LTD. is seeking a Desktop Support Engineer to provide on-site technical support, including installation, repair, and maintenance of desktop solutions. The ideal candidate should possess at least one year of experience in a technical service role and a relevant degree or diploma in Engineering or IT.
Skills & Requirements
Must-have
Microsoft Windows desktop support
LAN/WAN network troubleshooting
Hardware installation and repair
Customer site service delivery
Asset inventory management
Nice-to-have
Remote diagnostic procedures
Office relocation assistance
User data recovery skills
Strong customer satisfaction focus
Key Requirements
Bachelor Degree or Diploma in Engineering or Computer Science
At least 1 year of experience in technical service role
Technical proficiency in Microsoft Windows and desktop hardware