Customer Banking Specialist - Kojonup (full Time)

Southsidecb

Kojonup, ,
Customer relationship building
In-branch technology assistance
Financial health checks
The Retail Bank is the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
  • In this role, you will collaborate with your Branch Manager and colleagues to deliver outstanding outcomes for every customer and refer them to specialists for complex needs.
  • You will engage with customers through meaningful conversations, assist with digital banking options, perform financial assessments, and participate in community events.

Matching Summary

The Retail Bank is the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer relationship building
  • In-branch technology assistance
  • Financial Health Checks
  • Processing loan and credit applications
  • Adherence to banking procedures
  • Customer feedback management

Nice-to-have

  • Passion for service excellence
  • Ability to work independently
  • Community engagement participation
  • Team safety and wellbeing focus
  • Holistic customer solutions

Key Requirements

  • Ability to ask the right questions
  • Experience in busy retail environment
  • Customer-centric approach

Work Rights

Not specified

Tailored Resume

Cover Letter