Senior Pharmacy Technician - Freedom Fertility Pharmacy - Remote, Ma Or Il

Cigna

Massachusetts, US
Base: 20 - 30 usd / hourly; bonus/equity: annual b...
Fully remote
Handle inbound calls from patients
Coordinate fertility plans and medications
Resolve customer issues
As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, you’ll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility

Job Summary

  • As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, you’ll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility.
  • Ensure process efficiency – Collaborate with both patients and physicians to coordinate fertility plans and medications.
  • Health coverage effective day 1 (including medical, dental, vision), Holiday, PTO and OT pay, 401K with company match, and tuition reimbursement are among the benefits offered.

Matching Summary

As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, you’ll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility.

Salary

Base: 20 - 30 USD / hourly; Bonus/Equity: annual bonus plan; Benefits: Health coverage effective day 1 (medical, dental, vision), Holiday, PTO and OT pay, 401K with company match, Tuition reimbursement

Skills & Requirements

Must-have

  • handle inbound calls from patients
  • coordinate fertility plans and medications
  • resolve customer issues
  • accurately obtain and enter patient information
  • process prescription claims accurately

Nice-to-have

  • empathy and listening skills
  • help patients achieve happiness
  • fun, friendly and unique culture

Key Requirements

  • High School Diploma, or GED required
  • 1+ years of relevant experience as a Pharmacy Technician
  • Valid National Pharmacy Technician certification required
  • Valid Massachusetts or Illinois Pharmacy Technician license required
  • 1+ year(s) of call center experience preferred
  • Microsoft Office proficiency and data entry skills

Work Rights

Not specified

Tailored Resume

Cover Letter