Incident Management

Hong Leong Bank

PJC-PJ City, Malaysia
Coordinate and restore it services
Incident trending analysis
Good verbal and written communication skills
The Incident Management role is essential for supporting IT service delivery and ensuring user satisfaction

Job Summary

  • The Incident Management role is essential for supporting IT service delivery and ensuring user satisfaction.
  • This position involves coordinating the restoration of failed IT services and performing incident analysis.
  • Hong Leong Bank values diversity and is committed to fostering a culture of inclusion and merit.

Matching Summary

The Incident Management role is essential for supporting IT service delivery and ensuring user satisfaction.

Skills & Requirements

Must-have

  • Coordinate and restore IT services
  • Incident trending analysis
  • Good verbal and written communication skills

Nice-to-have

  • Knowledge in Networking
  • Experience with MySQL and Unix
  • Ability to work independently

Key Requirements

  • Min Diploma in Computer Science
  • 2-3 years IT experience
  • ITIL Foundation certified

Work Rights

Not specified

Tailored Resume

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