Base: $50,600.00-$67,500.00; bonus/equity: not spe...
Electro-mechanical equipment troubleshooting
On-site equipment repairs and maintenance
Customer-facing technical support
TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations
Job Summary
TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations.
You will work hands-on with sophisticated electro-mechanical equipment, ensuring optimal system performance while delivering a seamless customer experience from installation through ongoing service and repair.
This position is based in North Falmouth, MA and requires extensive travel to customer sites and trade shows.
Matching Summary
TapTone Service Technicians are the backbone of our installation, technical support, and maintenance operations.
Salary
Base: $50,600.00-$67,500.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
electro-mechanical equipment troubleshooting
on-site equipment repairs and maintenance
customer-facing technical support
extensive travel to customer sites
compliance with health and safety regulations
Nice-to-have
experience with Salesforce or CRM tools
collaborative team work
excellent verbal and written communication skills
ability to work occasional non-standard hours
Key Requirements
Minimum of 5 years technical support or repair experience
Associate’s Degree or higher in mechanical or electrical engineering preferred
Must be a US Person (US Citizens, Nationals, permanent residents, asylees, or refugees)
Ability to lift and move equipment up to 50 pounds