Client Services Representative

101

Remote, US
Hourly: $17-$21; benefits: medical, dental, vision...
Fully remote
1 year customer service experience
High school diploma or equivalent
Troubleshoot hardware and software issues
PayTrace by North is seeking a Client Services Representative for a fully remote position. This role focuses on providing technical support and exceptional customer service to clients and sales partners, primarily during afternoon shifts

Job Summary

  • The Client Services Representative provides front-line support operations for clients and sales partners to deliver an exceptional customer service experience.
  • Responsibilities include troubleshooting technical hardware and software issues, logging interactions via a ticketing system, and performing product training for end users.
  • The company offers a comprehensive benefits package including medical, dental, vision coverage, paid time off, 401(k) match, and mental health support.

Matching Summary

Match Score: 85

PayTrace by North is seeking a Client Services Representative for a fully remote position. This role focuses on providing technical support and exceptional customer service to clients and sales partners, primarily during afternoon shifts.

Salary

Hourly: $17-$21; Benefits: Medical, Dental, Vision, 401(k) Match, PTO; Location-based variation applies

Skills & Requirements

Must-have

  • 1 year customer service experience
  • High School Diploma or equivalent
  • Troubleshoot hardware and software issues
  • Proficient in Microsoft Office or Google Workspace
  • Afternoon shift availability 12 pm - 9 pm PT

Nice-to-have

  • Problem-solver mindset
  • Polished written and verbal communication skills
  • Positive team player and collaborator
  • Flexible and eager to learn diverse tasks
  • Knowledge of payment industry structure

Key Requirements

  • Minimum one year customer service work experience
  • High School Diploma or equivalent required
  • College degree preferred

Work Rights

Not specified

Tailored Resume

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