Service Network Coordinator

Assurant Inc

Hawthorn, Victoria, Australia
Hybrid
3+ years relevant industry experience
Knowledge in retail whitegoods consumer electronics
Strong microsoft excel proficiency
This role ensures the service network operates efficiently and meets high customer service standards across Australia and New Zealand

Job Summary

  • This role ensures the service network operates efficiently and meets high customer service standards across Australia and New Zealand.
  • The successful candidate will manage agreements, maintain system configurations, and engage with service centers focusing on electronics and mobile phones.
  • Assurant offers a supportive culture with benefits including hybrid work, 10 weeks of paid parental leave, and international mentoring programs.

Matching Summary

This role ensures the service network operates efficiently and meets high customer service standards across Australia and New Zealand.

Skills & Requirements

Must-have

  • 3+ years relevant industry experience
  • Knowledge in retail whitegoods consumer electronics
  • Strong Microsoft Excel proficiency
  • System configuration and maintenance skills
  • Agreement and compliance obligation management

Nice-to-have

  • Ability to articulate ideas to technical stakeholders
  • Experience with salvage and system setups
  • Strategic insight conversion capabilities
  • Fast-paced environment adaptability

Key Requirements

  • 3+ years of relevant industry experience
  • Proficiency in Microsoft Office and strong Excel skills
  • Sound organisational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter