Customer Service Representative

Woof Pet Resort

Durham, NC, United States
Base: $15.00ph doe; bonus/equity: tips; benefits: ...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative who excels in both pet and client interactions to elevate the experience for pet families at their Sunny Acres Pet Resort in Durham, NC. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Responding to complaints with patience and professionalism—even when it’s clearly the cat’s fault.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who excels in both pet and client interactions to elevate the experience for pet families at their Sunny Acres Pet Resort in Durham, NC. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

Salary

Base: $15.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in both human and hound
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter