2026 Assessments Only Gvptp

Concentrix

Makati City, Philippines
Not specified
Strong computer navigation skills
Ability to work as a team member
Tolerance for repetitive work in fast-paced environment
Concentrix is seeking a Customer Support Associate I for their Makati City location, focusing on providing customer service through various communication channels. The ideal candidate should have a high school diploma, strong customer service skills, and be adaptable to a fast-paced environment

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while maintaining accurate documentation in call tracking databases.
  • The position requires the ability to rotate shifts and work effectively both independently and as part of a team in a high-production environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate I for their Makati City location, focusing on providing customer service through various communication channels. The ideal candidate should have a high school diploma, strong customer service skills, and be adaptable to a fast-paced environment.

Skills & Requirements

Must-have

  • Strong computer navigation skills
  • Ability to work as a team member
  • Tolerance for repetitive work in fast-paced environment

Nice-to-have

  • Demonstrate empathy while building rapport
  • Flexible and adapt to changes quickly
  • Maintain pleasant and professional tone

Key Requirements

  • High school diploma preferred
  • Three to six months of relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter