Product Sppt Tech Advisor 2

IQVIA UK

Pune, India
Technical product support
Customer engagement
Ticket management
Participates in analytical, experimental, investigative and other fact-finding work in support of technology product

Job Summary

  • Participates in analytical, experimental, investigative and other fact-finding work in support of technology product.
  • Work with customers and project management teams to identify key project milestones and implementation timelines.
  • Provide Tier 2/3 technical support for custom integrations and drive resolution to remediate problems.

Matching Summary

Participates in analytical, experimental, investigative and other fact-finding work in support of technology product.

Skills & Requirements

Must-have

  • technical product support
  • customer engagement
  • ticket management
  • technical specifications
  • platform functionality support

Nice-to-have

  • pushing boundaries
  • human science and data science
  • intellectual courage

Key Requirements

  • Bachelor's Degree
  • Master's Degree
  • 2 years of related experience
  • working knowledge of support processes

Work Rights

Not specified

Tailored Resume

Cover Letter