Ai And Devops Technical Support Analyst

Citi

Poland
Base: 165 020,00 zł - 280 980,00 zł; bonus/equity:...
Hybrid
Ai and devops platforms
Platform stability and performance
Incident management and problem resolution
This role is responsible for assisting in the stability, reliability, and performance of our critical AI and DevOps platforms

Job Summary

  • This role is responsible for assisting in the stability, reliability, and performance of our critical AI and DevOps platforms.
  • The ideal candidate will work closely with SRE and Support engineers to resolve incidents, address platform issues, and collaborate with engineering and development teams to enhance platform supportability.
  • By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

Matching Summary

This role is responsible for assisting in the stability, reliability, and performance of our critical AI and DevOps platforms.

Salary

Base: 165 020,00 zł - 280 980,00 zł; Bonus/Equity: Opportunity to receive an annual discretionary incentive award; Benefits: Employer paid pension, medical care, life insurance, EAP, parental leave, sport card, cafeteria, additional day off for volunteering

Skills & Requirements

Must-have

  • AI and DevOps platforms
  • platform stability and performance
  • incident management and problem resolution
  • resilience and testing activities
  • automation and efficiency efforts
  • monitoring and observability practices
  • troubleshooting platform components

Nice-to-have

  • collaboration with cross-functional teams
  • continuous learning and flexibility
  • mentorship and growth opportunities

Key Requirements

  • 6-8 years of relevant experience
  • Experience supporting IT services, platform operations, or infrastructure
  • Exposure to architecture concepts
  • Strong communication and collaboration skills
  • Experience with Red Hat OpenShift/Kubernetes (Preferred)
  • Experience with CI/CD tools (Preferred)
  • Experience with modern observability/monitoring tools (Preferred)
  • Experience with databases (Preferred)
  • Scripting or coding abilities in Java, Python, or Go (Preferred)
  • Working knowledge of Generative AI concepts (Preferred)

Work Rights

Not specified

Tailored Resume

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