Tricare Beneficiary Services Representative - Vicenza, Italy

Leidos UK

Vicenza, Italy
Base: $32,000 annual; bonus/equity: not specified;...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Vicenza, Italy

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Vicenza, Italy.
  • The position requires processing complex beneficiary data, managing Primary Care Manager updates, and ensuring strict adherence to HIPAA regulations.
  • Leidos seeks candidates who can disrupt the status quo and deliver high-quality support within a mission-driven environment.

Matching Summary

This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Vicenza, Italy.

Salary

Base: $32,000 annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • 3+ years customer service experience
  • HIPAA compliance knowledge
  • MHS Genesis system usage

Nice-to-have

  • TRICARE Overseas Program familiarity
  • Self-starter independent worker
  • Experience with DEERS systems
  • Presentation delivery ability
  • Military healthcare background

Key Requirements

  • U.S. Citizenship required
  • SOFA/Command-Sponsored dependent status
  • Valid Missione Visa and Soggiorno permit
  • Bachelor's degree or equivalent experience
  • ADP IT III clearance eligibility

Work Rights

Must have U.S. citizenship and SOFA/Command-Sponsored status

Tailored Resume

Cover Letter