Customer Success Manager, Industries

Anthropic

New York City, NY, United States
$200,000—$260,000 usd py
On-site
Strategic customer relationships
Ai/ml concepts and api integrations
Consumption-based and seat-based models
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment

Job Summary

  • Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment.
  • You'll work with organizations across diverse industries that are transforming their businesses with AI technology.
  • The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies.

Matching Summary

Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment.

Salary

$200,000—$260,000 USD

Skills & Requirements

Must-have

  • Strategic customer relationships
  • AI/ML concepts and API integrations
  • Consumption-based and seat-based models
  • Drive customer adoption and value
  • Develop account and success plans

Nice-to-have

  • Thought partner for customers
  • Bring order to chaos
  • Enthusiastic roll up your sleeves mentality

Key Requirements

  • 6+ years experience
  • Enterprise experience in specific industries
  • Technical fluency in AI/ML
  • Experience with consumption/seat-based models
  • Proven track record managing accounts

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter