Ensure an exceptional customer experience by managing end-to-end SCM processes, resolving issues proactively, and driving continuous improvement in the supply chain
Job Summary
Ensure an exceptional customer experience by managing end-to-end SCM processes, resolving issues proactively, and driving continuous improvement in the supply chain.
Act as the primary point of contact for assigned customers, ensuring smooth execution of shipments and managing daily communication with strategic customers and internal teams.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Matching Summary
Ensure an exceptional customer experience by managing end-to-end SCM processes, resolving issues proactively, and driving continuous improvement in the supply chain.
Skills & Requirements
Must-have
end-to-end SCM processes
daily communication with customers
shipment visibility and traceability
Digital proficiency (Excel, Power BI)
work under pressure
Nice-to-have
customer orientation
continuous improvement approach
collaborative mindset
reefer experience
Key Requirements
Bachelor’s degree in Business Administration, International Business, Industrial Engineering, Logistics, or related fields
2–4 years in international logistics, customer service, or account management
Intermediate to advanced English (spoken and written)