Patient Access Representative - Adult Outpatient Pavilion 13th Floor - Days

pathology.vcu.edu

Quality customer service
Business functions
Reception and scheduling
The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect

Job Summary

  • The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.
  • This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities.
  • The Patient Access Representative handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures.

Matching Summary

The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.

Skills & Requirements

Must-have

  • Quality customer service
  • Business functions
  • Reception and scheduling
  • Patient registration
  • Insurance eligibility validation
  • Computer and Internet navigation

Nice-to-have

  • Environmental control plan
  • Materials management
  • Monitoring clinic activities
  • Supervision of clerical activities
  • Financial counseling
  • Fast pace environment adaptability

Key Requirements

  • Typing 40 words per minute
  • High school graduate or GED
  • Previous computer experience
  • Microsoft Office software experience
  • Internet navigation experience

Work Rights

Not specified

Tailored Resume

Cover Letter