Operations Production Senior Coordinator- Hybrid

Capital One

Richmond, VA, United States
Base: $49,774 - $49,774; bonus/equity: not specifi...
Hybrid
Legal order intake and processing
Attention to detail
Problem solving skills
Deliver flawless execution when intaking and processing legal orders from numerous channels

Job Summary

  • Deliver flawless execution when intaking and processing legal orders from numerous channels.
  • Manage, sort, and prepare incoming legal orders for uploading to legal module system, monitor special processing mailboxes, and partner with Processors to escalate and identify trends.
  • This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Matching Summary

Deliver flawless execution when intaking and processing legal orders from numerous channels.

Salary

Base: $49,774 - $49,774; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Legal order intake and processing
  • Attention to detail
  • Problem solving skills
  • Written and verbal communication
  • Prioritize workflow efficiently
  • Work collaboratively and independently

Nice-to-have

  • Team development engagement
  • Professionalism with associates
  • Fast-paced environment adaptability

Key Requirements

  • High School Diploma, GED or equivalent certification
  • At least 3 years of Customer Service or Call Center experience
  • At least 1 year experience in the Financial Industry
  • At least 1 year of experience using Google Suite or Microsoft Office
  • At least 4 years of Customer Service or Call Center experience
  • At least 2 years experience in the Financial Industry
  • At least 1 year of Bank Operations Experience
  • At least 6 months of experience reviewing legal documents

Work Rights

Not specified

Tailored Resume

Cover Letter