Customer Service Officer, Payment & Aml Controls, Insurance Solution Center

FWD Life Insurance Group

Tsim Sha Tsui, Hong Kong
Not specified; benefits: 20-22 days annual leaves;...
Insurance company cashier experience
Understanding of aml guidelines
Premium collection verification skills
This role handles premium collection controls and supports daily cashier duties within the Insurance Solution Center

Job Summary

  • This role handles premium collection controls and supports daily cashier duties within the Insurance Solution Center.
  • Candidates must verify payment proof at cashier counters and conduct Anti-Money Laundering (AML) reviews.
  • The position offers 20-22 days of annual leaves and excellent learning and development opportunities.

Matching Summary

This role handles premium collection controls and supports daily cashier duties within the Insurance Solution Center.

Salary

Not specified; Benefits: 20-22 days annual leaves; Package: Attractive package offered

Skills & Requirements

Must-have

  • Insurance company cashier experience
  • Understanding of AML guidelines
  • Premium collection verification skills
  • Daily reconciliation capabilities

Nice-to-have

  • Strong customer focus and communication
  • Ability to work independently under pressure
  • Flexible for shift work across locations

Key Requirements

  • Diploma or above qualification
  • Over 3 years of insurance cashier experience
  • Knowledgeable in AML regulations and practices

Work Rights

Not specified

Tailored Resume

Cover Letter