Client Success Manager, Id & Fraud Suite

Worldpay (FIS)

Multiple Locations
Base: $79,798.00-$159,590.00; bonus/equity: not sp...
Client success manager
Id & fraud suite solutions
Strategic partner
The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution, serving as a strategic partner to ensure clients realize the full value of their investment

Job Summary

  • The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution, serving as a strategic partner to ensure clients realize the full value of their investment.
  • CSMs are responsible for using product expertise to help clients achieve business goals, deliver measurable ROI through product adoption, and realize value from products, while minimizing churn and identifying expansion opportunities.
  • FIS offers a career to shape the future of fintech with always-on learning and development, a collaborative work environment, opportunities to give back, and competitive salary and benefits.

Matching Summary

The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution, serving as a strategic partner to ensure clients realize the full value of their investment.

Salary

Base: $79,798.00-$159,590.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client Success Manager
  • ID & Fraud Suite solutions
  • strategic partner
  • product adoption
  • client health analysis
  • financial technology industry

Nice-to-have

  • advance the world of fintech
  • inclusive and diverse teams
  • collaborative work environment
  • give back opportunities

Key Requirements

  • 5-7 years of experience
  • Bachelor's degree
  • understanding of commercial loan process
  • knowledge of financial technology products
  • strong analytical skills
  • strong communication/presentation skills
  • strong leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter