Account Coordinator, Bilingual (english/french)

CHEP, A Brambles Company

Multiple Locations
Base: $64,000 - $88,000 annually; bonus/equity: no...
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Bilingual english/french communication
Customer account relationship management
Analyze customer operational data
** CHEP, a global leader in supply chain solutions, is seeking a Bilingual Account Coordinator fluent in French and English. This role involves managing customer accounts, enhancing satisfaction, and driving business performance through effective communication and collaboration with various internal teams. **

Job Summary

  • Step into a fast-paced, customer-focused role where every interaction makes an impact, supporting customers through inbound calls and emails.
  • Own a defined customer portfolio, influencing account performance and driving proactive, measurable results while collaborating with various internal teams.
  • Build strong connections with key and senior-level contacts, identifying new opportunities, expanding services, and elevating customer satisfaction.

Matching Summary

Match Score: 75

** CHEP, a global leader in supply chain solutions, is seeking a Bilingual Account Coordinator fluent in French and English. This role involves managing customer accounts, enhancing satisfaction, and driving business performance through effective communication and collaboration with various internal teams. **

Salary

Base: $64,000 - $88,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English/French communication
  • Customer account relationship management
  • Analyze customer operational data
  • Resolve customer inquiries and disputes
  • Collaborate with internal teams

Nice-to-have

  • Proactive problem-solving
  • Consultative approach to customers
  • Optimize business processes
  • Drive customer satisfaction and loyalty

Key Requirements

  • Bachelor's degree or College Diploma
  • 3-5 years Sales/Service experience
  • Experience with financial measures and KPIs
  • Experience in a matrix structure
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

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