Field Support Representative (12 Month Contract)

IDEXX Laboratories Inc

Rydalmere, NSW, Australia
Customer-facing role
Technical support
Hardware and software troubleshooting
Join IDEXX as a Field Support Representative and become a trusted partner to our veterinary clients across South West Sydney and regional NSW including the South Coast and ACT

Job Summary

  • Join IDEXX as a Field Support Representative and become a trusted partner to our veterinary clients across South West Sydney and regional NSW including the South Coast and ACT.
  • In this dynamic, customer-facing role, you’ll build lasting relationships by delivering expert installation, training, and technical support for our innovative diagnostic solutions.
  • We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

Matching Summary

Join IDEXX as a Field Support Representative and become a trusted partner to our veterinary clients across South West Sydney and regional NSW including the South Coast and ACT.

Skills & Requirements

Must-have

  • customer-facing role
  • technical support
  • hardware and software troubleshooting
  • customer relationship management
  • diagnostic equipment installation
  • training delivery

Nice-to-have

  • passion for pets
  • helping others
  • proactive approach
  • account management
  • territory planning

Key Requirements

  • Veterinary Nursing or Science discipline qualification
  • 3+ years scientific field experience
  • Certificate IV in Training & Assessment or equivalent
  • Excellent communication skills
  • Strong organizational skills
  • Ability to travel up to 85%

Work Rights

Not specified

Tailored Resume

Cover Letter