Chapter Lead Customer Channels And Data (ccd) Non-financial Risk
CBA New Digital Businesses Pty Ltd
Australia
End-to-end non-financial risk management
Technology risk and data governance
Ai and advanced analytics risk
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite
Job Summary
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
Success in this role means enabling confident, risk‑informed decision making, uplifting risk capability, and balancing innovation with robust governance, ethical AI practices and effective controls.
You’ll have a highly visible and impactful role, working on complex and meaningful matters that shape how Business Banking delivers safe, innovative and customer‑focused outcomes.
Matching Summary
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
Skills & Requirements
Must-have
End-to-end non-financial risk management
Technology risk and data governance
AI and advanced analytics risk
Model risk and operational risk
Third-party/supplier risk management
Risk and change management frameworks
Nice-to-have
Proactive risk and control culture
Pragmatic risk advice
Growth mindset and sound judgement
Constructive challenge in innovation
Key Requirements
Extensive experience in non-financial risk management
Deep expertise in technology, data, AI, model, operational, and third-party risk
Strong understanding of data, analytics, and model governance
Experience embedding human-in-the-loop controls and GenAI/LLM governance
Proven experience applying risk and change frameworks (CMRS, SDLC)
Demonstrated ability to influence senior stakeholders