As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will support customers with enquiries, account maintenance, credit product applications, and provide financial health checks.
CommBank is committed to supporting Aboriginal and Torres Strait Islander Peoples through professional and personal community networks.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Knowledge of financial products
Effective communication skills
Ability to handle credit product applications
Problem solving in banking environment
Nice-to-have
Interest in financial wellbeing
Ability to work in busy retail environment
Integrity and customer centric approach
Key Requirements
Proven customer service experience
Experience in financial services, retail or hospitality
Availability for predetermined part-time roster
Ability to complete online assessment and/or digital interview