303547 - Patient Service Representative I Hospital
Advocate Health
Base: $20.80 - $31.20; bonus/equity: not specified...
Flexible (zero-assigned hours, part-time)
Electronic health record creation
Patient registration and verification
Insurance basics and contract knowledge
Advocate Health is seeking a Patient Service Representative I for a part-time, zero-assigned-hours position, where team members can pick up shifts after training. The role involves creating electronic health records, ensuring patient safety and confidentiality, and providing excellent customer service
Job Summary
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
Matching Summary
Match Score: 75
Advocate Health is seeking a Patient Service Representative I for a part-time, zero-assigned-hours position, where team members can pick up shifts after training. The role involves creating electronic health records, ensuring patient safety and confidentiality, and providing excellent customer service.
Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: No
Skills & Requirements
Must-have
Electronic health record creation
Patient registration and verification
Insurance basics and contract knowledge
HIPAA and regulatory compliance
Customer service and communication skills
Computer system proficiency
Handling sensitive information
Nice-to-have
Independent thinking and problem-solving
Service recovery skills
Ability to work in high-stress areas
Multitasking and prioritization
Key Requirements
High School Graduate
No specific experience required
No specific licensure, registration, or certification required