Chief Operations Director

Warner Bros. Discovery UK

Shanghai, China
Bilingual in chinese and english
Strong operational and strategic track record
Experience in high-footfall environments
As the Operations Director, you will lead the department in delivering exceptional customer service and memorable interactions at every stage of the visitor journey

Job Summary

  • As the Operations Director, you will lead the department in delivering exceptional customer service and memorable interactions at every stage of the visitor journey.
  • You will be responsible for shaping the visitor experience strategy, managing a high-performing team, and ensuring that every stage reflects the organisation’s values and commitment to excellence.
  • Warner Bros. Discovery offers career defining opportunities and thoughtfully curated benefits, allowing you to explore and grow into your best self.

Matching Summary

As the Operations Director, you will lead the department in delivering exceptional customer service and memorable interactions at every stage of the visitor journey.

Skills & Requirements

Must-have

  • Bilingual in Chinese and English
  • Strong operational and strategic track record
  • Experience in high-footfall environments

Nice-to-have

  • Experience in Sino-foreign joint ventures
  • Creative development skills
  • Strong organizational skills

Key Requirements

  • Senior management experience
  • Health and safety compliance knowledge
  • Project management skills

Work Rights

Not specified

Tailored Resume

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