Service Coordinator

Livingston International

Amherst, NY, US
On-site
Client issue resolution
Root cause analysis
Customs brokerage experience
The Service Coordinator is the primary point of contact for responding to client inquiries and issues, resolving them at root cause

Job Summary

  • The Service Coordinator is the primary point of contact for responding to client inquiries and issues, resolving them at root cause.
  • Key duties include researching and resolving complex client inquiries, processing credits/rebills, and handling Trade Compliance verification.
  • Livingston International is an equal opportunity employer striving to build a culture where differences are celebrated.

Matching Summary

The Service Coordinator is the primary point of contact for responding to client inquiries and issues, resolving them at root cause.

Skills & Requirements

Must-have

  • Client issue resolution
  • Root cause analysis
  • Customs brokerage experience
  • Harmonized Tariff Schedule knowledge
  • Strong written and verbal communication

Nice-to-have

  • Client satisfaction monitoring
  • Proactive client information sharing
  • Cross-functional team player
  • Professional and business-like appearance

Key Requirements

  • 2 years of related experience
  • High School/GED or equivalent
  • Associates Degree or post-secondary education

Work Rights

Not specified

Tailored Resume

Cover Letter