Associate Systems Administrator- H

Harris Novum

Office, AL, United States
Base: $29.30 usd; bonus/equity: not specified; ben...
Fully remote
Respond to facility-related issues
Diagnose and resolve system issues
Monitor assigned ticket queue
The Associate Systems Administrator plays a critical role in ensuring uninterrupted hospital and data center operations by responding promptly to facility‑related and technical issues to prevent or minimize operational impact

Job Summary

  • The Associate Systems Administrator plays a critical role in ensuring uninterrupted hospital and data center operations by responding promptly to facility‑related and technical issues to prevent or minimize operational impact.
  • This position is responsible for delivering timely technical support to employees and end users, efficiently diagnosing and resolving system issues, and supporting the overall effectiveness of the IT Help Desk.
  • The Associate Systems Administrator is accountable for actively monitoring, prioritizing, and managing their assigned ticket queue to ensure issues are resolved within established service levels.

Matching Summary

The Associate Systems Administrator plays a critical role in ensuring uninterrupted hospital and data center operations by responding promptly to facility‑related and technical issues to prevent or minimize operational impact.

Salary

Base: $29.30 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to facility-related issues
  • Diagnose and resolve system issues
  • Monitor assigned ticket queue
  • Provide onsite technical support
  • Support Microsoft Windows and Apple devices
  • Support VoIP phones and Cisco Call Manager

Nice-to-have

  • Customer-service focused approach
  • Promote efficient use of IT tools
  • Contribute to proactive solutions
  • Participate in IT projects

Key Requirements

  • High School diploma required
  • Associate degree or 2+ years job-related experience
  • 1+ year experience in Data Center Operations
  • Basic experience using Service Desk ticketing system
  • Valid Driver’s License required

Work Rights

Not specified

Tailored Resume

Cover Letter