Job Summary

• The Customer Operations Specialist performs customer service activities for internal and external customers, ensuring advocacy for the customer and working closely with various departments to provide solutions that fulfill customer needs.
• This position will be responsible for executing standard and repeat quoting for the site as well as order management for “factory direct” customers, interacting directly with their assigned “factory direct” customers as appropriate.
• The company offers a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with company matching, and paid time off.

Matching Summary

Salary

Base: $61,875 - $90,750; Bonus/Equity: cash-based incentive program; Benefits: comprehensive benefits package

Skills & Requirements

Key Requirements

• Bachelor’s degree in business or related field
• 5+ years of experience in medical device or related field
• Experience reading design drawings and specifications preferred
• Experience with Oracle and/or JDE is a plus

Work Rights