Client Relations Supervisor

Adroit Advanced Technologies, Inc.

Oversee routing team operations
Manage client account satisfaction
Train new employees on policies
The role involves overseeing the Routing team by reviewing ride requests and de-escalating client issues

Job Summary

  • The role involves overseeing the Routing team by reviewing ride requests and de-escalating client issues.
  • Candidates will collaborate with C-suites and engineering teams to provide feedback for the ADROIT dashboard.
  • The position requires actively engaging with customers to ensure health and satisfaction while planning optimal routes.

Matching Summary

The role involves overseeing the Routing team by reviewing ride requests and de-escalating client issues.

Skills & Requirements

Must-have

  • Oversee routing team operations
  • Manage client account satisfaction
  • Train new employees on policies
  • Monitor Slack channels for issues
  • Coordinate weekly routing schedules

Nice-to-have

  • Passionate about mission-driven work
  • Strong collaborative team player
  • Detail-oriented professional communicator
  • Ready to celebrate successes together

Key Requirements

  • Organized and detail-oriented mindset
  • Professional communication skills
  • Experience in customer service or supervision

Work Rights

Not specified

Tailored Resume

Cover Letter