Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
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5+ years technical support experience
2+ years enterprise cloud software support
Linux sql dbms programming knowledge
** Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland, emphasizing a collaborative and supportive work environment. The role requires a strong background in technical support for enterprise software, particularly in SaaS applications, and offers a flexible work arrangement with competitive benefits. **

Job Summary

  • The role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
  • Candidates must have a foundational understanding of programming and experience supporting enterprise-grade web applications in a fast-paced environment.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow their skills.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Engineer for its Adaptive Planning team in Warsaw, Poland, emphasizing a collaborative and supportive work environment. The role requires a strong background in technical support for enterprise software, particularly in SaaS applications, and offers a flexible work arrangement with competitive benefits. **

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • 2+ years enterprise cloud software support
  • Linux SQL DBMS programming knowledge
  • XML JSON data format troubleshooting
  • Web Services API full stack debugging

Nice-to-have

  • Finance and financial planning software knowledge
  • JavaScript development skills
  • ELK log aggregation tool usage
  • Empathetic customer communication style
  • Proactive problem-solving mindset

Key Requirements

  • 5+ years in Technical Support related role
  • 2+ years as support engineer with enterprise cloud software
  • Experience managing highly escalated cases across multiple accounts
  • Relocation to Warsaw office or local candidate status

Work Rights

Local candidates or those willing to relocate required

Tailored Resume

Cover Letter