Job Summary

• This position provides customer service support and resolution of routine problems regarding client's product or services.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and clarify customer requirements.
• Participate in activities designed to improve customer satisfaction and business performance, and offer additional products and/or services.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma
• three to six months of relevant experience
• strong computer navigation skills
• ability to effectively communicate
• dependable with strong attention to detail
• skilled in multi-tasking
• tolerance for repetitive work
• ability to work independently
• demonstrate patience
• ability to rotate shifts

Work Rights