Technical Account Manager

Xometry

Huntsville, AL, United States
On-site
Customer-facing technical expertise
Design for manufacturing (dfm)
Manufacturing process optimization
Xometry is seeking a Technical Account Manager in Huntsville, AL, who will leverage their mechanical engineering expertise to enhance customer relationships and drive account growth within strategic enterprise accounts. The ideal candidate will possess significant experience in manufacturing, particularly in aerospace, and will play a crucial role in ensuring customer satisfaction and operational success

Job Summary

  • Act as a trusted advisor and technical expert for enterprise accounts, performing weekly onsite visits to build relationships and understand needs.
  • Ensure order fulfillment and quality by directing projects to qualified manufacturers, conducting audits, and managing projects to successful completion.
  • Partner with Enterprise Sales Executives to drive account growth, identify service expansion opportunities, and provide technical expertise during the sales process.

Matching Summary

Match Score: 85

Xometry is seeking a Technical Account Manager in Huntsville, AL, who will leverage their mechanical engineering expertise to enhance customer relationships and drive account growth within strategic enterprise accounts. The ideal candidate will possess significant experience in manufacturing, particularly in aerospace, and will play a crucial role in ensuring customer satisfaction and operational success.

Skills & Requirements

Must-have

  • Customer-facing technical expertise
  • Design for Manufacturing (DFM)
  • Manufacturing process optimization
  • Onsite customer and partner visits
  • Order fulfillment and quality management
  • Collaboration with Sales

Nice-to-have

  • Customer success passion
  • Impactful role in growing company
  • Proactive problem-solving

Key Requirements

  • Bachelor's degree in Mechanical Engineering or related field
  • 7+ years of experience in manufacturing, product development, project management
  • Aerospace industry experience preferred
  • Proficiency in Solidworks
  • Experience with CRM systems (e.g., Salesforce)
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

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