Home Installation Representative, Home Care

Mass General Brigham Home Care, Inc.

Base: $17.71 - $25.28phly; bonus/equity: not speci...
Hybrid
Install and configure technology products
Troubleshoot hardware and software issues
Provide exceptional customer service
Responsible for providing efficient and effective installation services for various technology and IT-related products in customers' homes

Job Summary

  • Responsible for providing efficient and effective installation services for various technology and IT-related products in customers' homes.
  • This role ensures the seamless setup and configuration of hardware and software, troubleshoots any technical issues, and provides exceptional customer service.
  • Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.

Matching Summary

Responsible for providing efficient and effective installation services for various technology and IT-related products in customers' homes.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable

Skills & Requirements

Must-have

  • Install and configure technology products
  • Troubleshoot hardware and software issues
  • Provide exceptional customer service
  • Diagnose network connectivity problems

Nice-to-have

  • Stay up with latest technological advancements
  • Professional and friendly customer interaction

Key Requirements

  • High School Diploma or Equivalent
  • 2-3 years IT installation/technical support experience
  • 1-2 years customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter