**
CoxHealth is seeking a Pre Service Specialist for their Preadmission Services department in Springfield, Missouri. The role involves managing patient orders, verifying insurance information, and providing excellent customer service in a fast-paced call center environment.
**
Job Summary
A Pre Service Specialist works in a fast paced call center environment serving as a liaison between patients, payers, and other health care team members.
Responsibilities include order management, verifying patient demographics, insurance information, medical necessity, and pre-authorization requirements, as well as calculating patient estimates.
CoxHealth is a leading healthcare system recognized for workplace excellence, offering benefits like Medical, Vision, Dental, and a Retirement Plan with employer match.
Matching Summary
Match Score: 75
**
CoxHealth is seeking a Pre Service Specialist for their Preadmission Services department in Springfield, Missouri. The role involves managing patient orders, verifying insurance information, and providing excellent customer service in a fast-paced call center environment.
**
Skills & Requirements
Must-have
Fast-paced call center environment
Liaison between patients and payers
Verify patient demographics and insurance
Calculate patient estimates
Excellent customer service skills
Nice-to-have
Demonstrates initiative and self-motivation
Adapt to urgent needs and requests
Understanding of privacy and confidentiality
Key Requirements
High School Diploma or equivalent
1 year pre-registration, scheduling, financial counseling or equivalent education/experience
Knowledge of medical terminology or CPT or procedure codes