Emea Customer Operations Manager

Newperkins

Krakow, Poland
Fluent in english and polish
Experience in customer care
Process review and automation experience
PerkinElmer is seeking a dynamic and experienced EMEA Customer Ops Manager to oversee our EMEA Customer Ops team and processes

Job Summary

  • PerkinElmer is seeking a dynamic and experienced EMEA Customer Ops Manager to oversee our EMEA Customer Ops team and processes.
  • The role will be primarily responsible for driving major operational and KPI improvement, process change and efficiency.
  • Join our Team! We are strongly committed to the development of your career and giving you opportunities to learn and grow.

Matching Summary

PerkinElmer is seeking a dynamic and experienced EMEA Customer Ops Manager to oversee our EMEA Customer Ops team and processes.

Skills & Requirements

Must-have

  • Fluent in English and Polish
  • Experience in Customer Care
  • Process review and automation experience

Nice-to-have

  • Experience in PE-owned companies
  • Exposure to international cultures
  • Strong interpersonal skills

Key Requirements

  • Bachelor’s degree in business or related field
  • 2-4 years of driving operational value creation initiatives
  • Proficiency in SAP and SalesForce

Work Rights

Not specified

Tailored Resume

Cover Letter