Dmv - Administrative Specialist Ii

ncdoi.gov

Nash County, North Carolina, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Not specified (potentially hybrid or onsite as per the nature of the job)
Experience with customer service
Experience analyzing and interpreting data
Experience explaining policies and regulations
The North Carolina Department of Transportation (NCDOT) is seeking an Administrative Specialist II for its DMV Customer Contact Center in Nash County. The role involves providing customer support, resolving complex inquiries, and maintaining records in a dynamic call center environment

Job Summary

  • The NC Department of Transportation aims to enhance the economy and vitality of North Carolina.
  • This position offers full State Benefits and competitive salaries.
  • Employees work in a fast-paced call center environment assisting customers with various inquiries.

Matching Summary

Match Score: 75

The North Carolina Department of Transportation (NCDOT) is seeking an Administrative Specialist II for its DMV Customer Contact Center in Nash County. The role involves providing customer support, resolving complex inquiries, and maintaining records in a dynamic call center environment.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Full State Benefits

Skills & Requirements

Must-have

  • Experience with customer service
  • Experience analyzing and interpreting data
  • Experience explaining policies and regulations

Nice-to-have

  • Experience in Microsoft applications
  • Ability to resolve complex issues
  • Strong communication skills

Key Requirements

  • High school diploma or GED
  • Four years of related administrative experience

Work Rights

Not specified

Tailored Resume

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