Patient Access Operations Coordinator Hospital

Advocate Health

Charlotte, North Carolina, US
Base: $22.90 - $34.35; bonus/equity: not specified...
Oversee daily operations
Educate and update staff
Manage supplies within budget
Oversee daily operations of patient service areas to ensure departmental standards and efficiency are met, while providing leadership and support to patient services staff

Job Summary

  • Oversee daily operations of patient service areas to ensure departmental standards and efficiency are met, while providing leadership and support to patient services staff.
  • Ensure accurate patient registration, verify insurance coverage, and maintain regulatory compliance with HIPAA, EMTALA, and other required documentation.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Oversee daily operations of patient service areas to ensure departmental standards and efficiency are met, while providing leadership and support to patient services staff.

Salary

Base: $22.90 - $34.35; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Oversee daily operations
  • Educate and update staff
  • Manage supplies within budget
  • Assess staffing needs
  • Provide leadership and support
  • Create and adjust staff schedules
  • Assist with financial processes
  • Ensure accurate patient registration
  • Verify insurance coverage
  • Maintain regulatory compliance
  • Deliver exceptional customer service

Nice-to-have

  • Role model for organizational values
  • Thrive in high-pressure environments
  • Collaborate effectively with physicians

Key Requirements

  • High school diploma or GED
  • Two years of experience in Patient Access or related fields
  • Technical proficiency with healthcare systems (EPIC, insurance verification tools)
  • Knowledge of medical terminology and insurance processes

Work Rights

Not specified

Tailored Resume

Cover Letter