Job Summary

• Handle and investigate all complex claims for Travel, Personal Accident, Cancer and Income Protection that have been allocated in accordance with agreed internal service levels, best practice requirements and against policy conditions.
• Develop and maintain technical and soft skills to enable accurate assessment and reserving of complex travel, temporary total disablement and permanent disablement and fatal accident claims in accordance with specific best practice guidelines and specified authority limit.
• We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

Skills & Requirements

Key Requirements

• Strong verbal and written communication skills
• Time management and ability to handle multiple priorities
• Strong administrative and report writing skills
• Attention to detail and problem-solving ability
• Lateral thinking and strong customer service skills
• Negotiating skills and subject matter knowledge

Work Rights