Front Desk Supervisor

Copper Mountain Resort

Frisco, Colorado
Base: $2,222.46 to $2,330.77 biweekly; bonus/equit...
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Exceptional guest service
Resolve guest issues
Promote sales culture
** Copper Mountain Resort is seeking a Front Desk Supervisor to oversee the daily operations of their front desk team, ensuring exceptional guest service and coordination with other departments. The ideal candidate should have a background in hospitality, supervisory experience, and a commitment to maintaining high service standards. **

Job Summary

  • Supervise daily operations of the front desk, including hiring and training new personnel, scheduling, and upholding superior guest service.
  • Perform all front desk clerk duties, address and resolve guest issues, and promote a sales culture by teaching upselling techniques.
  • This position is eligible for company-subsidized medical, dental, vision, and other benefits, including a season pass for employees and dependents.

Matching Summary

Match Score: 75

** Copper Mountain Resort is seeking a Front Desk Supervisor to oversee the daily operations of their front desk team, ensuring exceptional guest service and coordination with other departments. The ideal candidate should have a background in hospitality, supervisory experience, and a commitment to maintaining high service standards. **

Salary

Base: $2,222.46 to $2,330.77 biweekly; Bonus/Equity: Not specified; Benefits: Company subsidized medical, dental, vision, flexible spending, HSA, life/disability options, season pass, resort privileges, discount programs

Skills & Requirements

Must-have

  • Exceptional guest service
  • Resolve guest issues
  • Promote sales culture
  • Teamwork and employee relations
  • Maintain front desk supplies
  • Handle cash banks

Nice-to-have

  • Professional image and demeanor
  • Flexibility with hours
  • Handle fast-paced environment
  • Strong multi-tasking ability
  • Maintain calm composure

Key Requirements

  • Minimum 2 years hospitality experience
  • 1-2 years supervisory experience
  • Basic computer skills
  • Must be at least 18 years old
  • Able to lift up to 50 lbs
  • Able to stand for up to 8 hours

Work Rights

Not specified

Tailored Resume

Cover Letter