Desktop Support Technician

Leidos UK

Philadelphia, PA, United States
$32.00 - $36.00phly rate; not specified; not speci...
Troubleshoot hardware and software issues
Resolve customer tickets within slas
Manage multi-function devices and printers
The Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport

Job Summary

  • The Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
  • The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
  • At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it.

Matching Summary

The Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.

Salary

$32.00 - $36.00/hourly rate; Not specified; Not specified

Skills & Requirements

Must-have

  • Troubleshoot hardware and software issues
  • Resolve customer tickets within SLAs
  • Manage Multi-Function Devices and printers
  • Utilize basic hand tools
  • Work in confined spaces and noisy environments
  • Lift and carry 50 lbs

Nice-to-have

  • Organized and detail-oriented
  • Self-motivated and self-directing
  • Strong collaboration and adaptability
  • Independent decision making
  • Analytical thinking and out-of-the-box thinking

Key Requirements

  • US Citizen and possess a DoD Secret Clearance
  • HS diploma with 4+ years of prior relevant experience
  • DoD 8570 IAT Level II: Security+ or higher Certification
  • Experience with Microsoft Windows OS, version 10
  • Experience with Service/Help Desk ticket management software
  • Basic network troubleshooting skills

Work Rights

Must be a US Citizen

Tailored Resume

Cover Letter