Assistant Manager - Business Channels (operations & Customer Service)

Hong Leong Bank

Parit Buntar, Malaysia
Customer service excellence
Transaction processing
Cross selling skills
The role involves engaging with walk-in customers for transaction processing and need-based discussions for cross-selling

Job Summary

  • The role involves engaging with walk-in customers for transaction processing and need-based discussions for cross-selling.
  • You will support the Bank's Digital Transformation initiatives and maintain high levels of customer satisfaction.
  • The position requires compliance with the Bank's Code of Conduct and effective operational risk mitigation.

Matching Summary

The role involves engaging with walk-in customers for transaction processing and need-based discussions for cross-selling.

Skills & Requirements

Must-have

  • Customer service excellence
  • Transaction processing
  • Cross selling skills

Nice-to-have

  • Professional appearance
  • Excellent communication skills
  • Team support

Key Requirements

  • Degree/Diploma Holder
  • Related working experience in financial institution
  • FIMM / UT license

Work Rights

Not specified

Tailored Resume

Cover Letter