Maersk is seeking a Manager for Account Management to lead customer experience services, including onboarding, relationship management, and contract oversight. The role entails significant people management responsibilities, requiring both technical expertise and leadership capabilities
Job Summary
This role involves managing customer relationships, handling cases, and overseeing onboarding processes within the Maersk environment.
The position requires leading a team with full employee lifecycle responsibilities including hiring, firing, coaching, and performance reviews.
Maersk is committed to a diverse and inclusive workplace that embraces different styles of thinking and offers accommodations for applicants.
Matching Summary
Match Score: 85
Maersk is seeking a Manager for Account Management to lead customer experience services, including onboarding, relationship management, and contract oversight. The role entails significant people management responsibilities, requiring both technical expertise and leadership capabilities.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Customer channel management
Case management
Contract and dispute management
Employee lifecycle responsibilities
Performance appraisal and coaching
Nice-to-have
Broad technical expertise
Business and industry knowledge
Process and people leadership capabilities
Diverse thinking styles
Inclusive workplace environment
Key Requirements
Previous work experience in a related area
Practical knowledge via advanced education
Leadership capability for direct or indirect reports