Customer Service Specialist Ii

General Dynamics IT (GDIT)

Albany, NY, United States
Hourly: $16.57 - $22.43; not specified; not specif...
Hybrid
Call support
Customer inquiries
Customer relationships
As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter

Job Summary

  • As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter.
  • You will be answering inbound phone calls from Medicaid Providers for billing or enrollment.
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

Matching Summary

As a Customer Service Specialist II you will help ensure today is safe and tomorrow is smarter.

Salary

Hourly: $16.57 - $22.43; Not specified; Not specified

Skills & Requirements

Must-have

  • Call Support
  • Customer Inquiries
  • Customer Relationships
  • Oral Communications
  • Microsoft Office skills

Nice-to-have

  • Customer focus and adaptability
  • Ability to multi-task
  • Manage time effectively

Key Requirements

  • 2+ years of customer service experience
  • US Citizenship Required: No

Work Rights

Not specified

Tailored Resume

Cover Letter