Key Account Supervisor

KONE ELEVATORS PTY

Davie, FL, United States
Base: $142,896.00 usd py; bonus/equity: not specif...
Not specified (likely onsite with travel requirements)
Field service operations management
Customer escalation management
Marine elevator technical expertise
KONE Elevators is seeking a Key Account Supervisor in Davie, FL, to oversee service operations for marine elevator clients, ensuring customer satisfaction and operational efficiency. The ideal candidate will have relevant technical experience, strong leadership skills, and the ability to navigate complex customer relationships

Job Summary

  • KONE is a global leader providing elevators, escalators, and automatic building doors with a mission to improve urban life through innovative and sustainable solutions.
  • The Key Account Supervisor will manage field service operations, lead a team of technicians, and act as the primary contact for customers to ensure quality service and customer satisfaction.
  • The company offers competitive salary, flexible work schedules, comprehensive health plans, and a collaborative culture that values diversity, safety, and employee growth.

Matching Summary

Match Score: 85

KONE Elevators is seeking a Key Account Supervisor in Davie, FL, to oversee service operations for marine elevator clients, ensuring customer satisfaction and operational efficiency. The ideal candidate will have relevant technical experience, strong leadership skills, and the ability to navigate complex customer relationships.

Salary

Base: $142,896.00 USD per year; Bonus/Equity: Not specified; Benefits: Competitive salary, flexible schedule, 401K matching, health and wellness plans, paid holidays and time off

Skills & Requirements

Must-have

  • Field service operations management
  • Customer escalation management
  • Marine elevator technical expertise
  • Technician team supervision
  • Service contract compliance
  • Inventory management for elevator parts
  • International and domestic travel up to 25%

Nice-to-have

  • Collaborative and supportive work environment
  • Passion for safety and innovation
  • Diversity and inclusion focus
  • Business development support
  • Root cause analysis skills

Key Requirements

  • Bachelor’s degree or equivalent in Electronics or Electro-Mechanical Engineering
  • Minimum 3 years experience in elevator or people movement industry
  • 7 years experience without degree accepted
  • Knowledge of European elevator codes EN81-20
  • Experience with marine elevator diagrams and cruise ship industry
  • Management and leadership skills
  • Ability to travel internationally up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter