Customer Service Representative

PLS

Dallas, TX, United States
On-site
Superior customer service delivery
Educate customers on products
Cash handling and transactions
Customer Service Representatives are the primary point of contact with customers, serving as the "face" of PLS and are accountable for delivering superior customer service and educating customers on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers, serving as the "face" of PLS and are accountable for delivering superior customer service and educating customers on company products and services.
  • Job responsibilities include providing outstanding customer service, ensuring compliance with regulations, maintaining a balanced cash drawer, completing transactions accurately, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers, serving as the "face" of PLS and are accountable for delivering superior customer service and educating customers on company products and services.

Skills & Requirements

Must-have

  • superior customer service delivery
  • educate customers on products
  • cash handling and transactions
  • point-of-sale system usage
  • maintain store environment

Nice-to-have

  • English/Spanish bilingual skills
  • customer complaint resolution
  • teamwork and results focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter