The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors
Job Summary
The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors.
Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations.
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.
Matching Summary
The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors.
Salary
Base: N/A; Bonus/Equity: bonus potential; Benefits: excellent package of benefits
Skills & Requirements
Must-have
Level two service interventions
Instrument hardware or software upgrades
IQOQ procedures
Customer operator introductory trainings
Technical coaching and training
Nice-to-have
Customer business reviews
Anticipating changes in medical science
Building your future and live your best life
Key Requirements
Bachelor’s degree or equivalent experience
More than 2 years of experience as Technical Service Specialist