Customer Success Specialist B2c

octopusenergy.es

Paris, FR
On-site
Customer portfolio management
Contract activation support
Invoice explanation
The role involves supporting a portfolio of individual clients with their energy contracts, including activation and consumption advice

Job Summary

  • The role involves supporting a portfolio of individual clients with their energy contracts, including activation and consumption advice.
  • Octopus Energy France is a fast-growing scale-up aiming to provide cheaper and greener energy while accelerating the ecological transition.
  • The company prides itself on being the highest-rated energy provider in France on Google Reviews and Trustpilot due to its unique service model.

Matching Summary

The role involves supporting a portfolio of individual clients with their energy contracts, including activation and consumption advice.

Skills & Requirements

Must-have

  • Customer portfolio management
  • Contract activation support
  • Invoice explanation

Nice-to-have

  • Passion for energy transition
  • Enthusiastic team player
  • Ambassador of the brand

Work Rights

Not specified

Tailored Resume

Cover Letter